iOS

There is one app you will need to connect to the FLSERT / FLTAK server: iTAK    It is available on the Apple Store.

Installation and Initial Setup

1. Install iTAK from the Apple App Store (above).

2. Connection to the server is handled with a certificate package.  These are the 'keys' to the server - do not distribute them outside of your organization. If partner organizations require access, they should go through enrollment.

3. Once you complete the Enrollment Form and it is approved, you will receive an email with an attachment - the certificate package for the FLTAK server. It will start with the file name "FLTAK1_".  Download this file to your iTAK device. 

4. Once you complete the Enrollment Form, it will be reviewed by an admin. You will receive an email with instructions and two links. One is the certificate for the FLTAK server, the second link is a base map package to provide a basic set of maps for use in iTAK. The map package is optional for iTAK users. Download both of these files to your iTAK device.  If you are unable to download directly to the device, you can share the downloaded files via email, SMS, etc. - but every device that will connect to FLTAK must have the .zip files. Contact support if you need assistance.

5. Open iTAK.

6. The first time you open iTAK, it may want to walk through a ‘wizard’ – just skip through all this. 

7. Open "Settings" (the gear icon) in the upper right.

8. Select "Network"

9. Select "Servers"

10. Click the "+" sign in the bottom right.

11. Select "Upload Server Package".

12. Navigate to the certificate package downloaded in Step 3.

13. The iTAK application will automatically connect to the server.  

14. Go back to the main settings menu.

15. Click the User Icon, which includes your default callsign, at the top of the settings options.  

16. Set your Callsign, Team, and Role using the information in the Callsigns page.  Replace [USER] with your last name.

17. Click “Save”

18. Close settings ("X" in the upper right).

iTAK is now set up and ready to use.  

Walkthrough Videos